Operations | Monitoring | ITSM | DevOps | Cloud

Test Automation - A Key to Telco Cloud Adoption

While industry experts struggle to find consensus on the path to Telco Cloud, almost everyone agrees that automation will play an outsized role in helping network operators overcome the challenges they face in adopting and successfully deploying Telco Cloud. For many network operators, the very inefficient pace of their existing software upgrades is a key challenge they must address to migrate their network to a modern Telco Cloud.

Making your Contact Center Better: Three Things to Consider

For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.

IPoDWDM: Simplify and Save!

IP over DWDM (IPoDWDM) can have a large impact on the total cost of ownership of a network. Disaggregating the transponder solution, and installing the Digital Coherent Optic (DCO) directly in the router can both simplify the design and provide significant cost savings. With the advent of ZR+ optics, and advances in silicon chip efficiency, IPoDWDM is poised to become the new standard.