Operations | Monitoring | ITSM | DevOps | Cloud

Expert Insight: Why Local Internet Traffic Matters More Than You Think

Imagine sending a letter to your neighbour across the street, only for it to be routed through London or even Amsterdam before landing in their letterbox. This is effectively what happens to much of Scotland's internet traffic. Despite physical proximity between users, businesses and services, digital data is frequently sent on needlessly long journeys, often leaving the country before reaching its destination. This approach is inefficient, costly and poses questions about privacy, resilience and digital sovereignty.

Integrating DCIM and ServiceNow: 4 Customer Success Stories

Managing assets, tickets, and workflows across multiple data center sites can be complex and time-consuming. When IT service management (ITSM) and DCIM tools operate in separate silos, teams often face incomplete information, duplicated effort, and limited visibility into the physical infrastructure. Integrating Data Center Infrastructure Management (DCIM) software with ITSM platforms like ServiceNow ensures that asset, configuration, and ticket data remain aligned across systems.

What Are the Benefits of Integrating DCIM with Your Existing Tools?

Modern data centers rely on a growing number of specialized tools—CMDBs, ITSM platforms, network and server management systems, virtualization platforms, and more. Each solves a specific operational problem, but when these systems operate in isolation, teams face inconsistent data, manual updates, and slower decision-making. Integrating Data Center Infrastructure Management (DCIM) software with your existing tools solves these challenges by consolidating information into a single pane of glass.

Perspectives from the Edge: Data Sovereignty with KPMG

Data sovereignty isn’t a checkbox – it’s now a board-level priority. Data sovereignty is everywhere right now, but for many organisations, it still feels abstract. In this first episode of Perspectives from the Edge, Assad Noori, Head of Digital Infrastructure Advisory for the UK at KPMG, speaks with Pulsant's Wendy Shearer, about why sovereignty has become a board-level issue, how AI and hybrid infrastructure are reshaping long-held assumptions, and why decisions about where data lives, moves, and is accessed now carry far wider implications than most organisations expect.

Hyperview DCIM 5.4 Software Release

Hyperview 5.4 brings a host of powerful updates designed to give users more control, better insights, and a smoother experience across the platform. The release introduces per-sensor access control, allowing teams to restrict visibility to specific sensors for tighter data governance. New location dashboard widgets provide at-a-glance insights into rack power rankings, facility power usage, average temperature, and humidity over time. BACnet/IP monitoring has been upgraded to support more complex network topologies, while search functionality has been improved with exact/fuzzy match toggles and advanced filtering options.

AI Hosting: The Colocation vs. Cloud Dilemma for Your Next Project

Organisations running AI workloads, like banks training fraud detection models, hospitals testing diagnostic tools, or manufacturers using predictive analytics, all face the same problem: hosting them is costly and resource-intensive. They require dedicated GPUs running non-stop, vast amounts of data moving in and out, and far more power and cooling than a typical IT system.

How Do I Integrate DCIM With My Existing ITSM System?

In many organizations, ITSM tools and data center infrastructure tools operate in separate silos, leading to incomplete records and limited visibility. CMDB records are often incomplete or out of date because updates rely on manual entry, while incidents, changes, and service requests in ITSM lack full visibility into the physical infrastructure. Integrating DCIM with ITSM closes this gap, ensuring CMDB data matches reality and linking service workflows to accurate, actionable information.

Why Modern Data Centers Prefer Liquid Cooling Systems for Performance Efficiency

Data centers sit at the heart of digital infrastructure and demand precise thermal control. Performance efficiency depends on stable temperatures that protect hardware and maintain consistent output. Cooling choices now shape how facilities scale and sustain advanced computing loads. Liquid cooling systems have gained preference as processing density rises. These systems address thermal challenges with greater precision and control. Their adoption reflects a strategic shift toward efficiency-driven design.

Cloud Strategy for 2026: the Year of Repatriation, Resilience, and Regional Rebalancing

This year is set to be a pivotal year for cloud strategy, with repatriation gaining momentum due to shifting legislative, geopolitical, and technological pressures. This trend has accelerated, with a growing focus on data sovereignty. These challenges have set the stage for 2026 to be the year of repatriation, resilience, and regional rebalancing. Here, Rob Coupland, Chief Executive Officer at Pulsant, offers his insights.