Operations | Monitoring | ITSM | DevOps | Cloud

Things are bound to go sideways in the world of IT and security, but there are certain three-letter government organizations that you never want to hear from. In this episode, long-time security veteran and Chief Security Officer at Vetcor, Andrew Wilder, joins us to unpack several harrowing encounters with bad actors and local law enforcement – ranging from chasing down unknowing internal payments to known hackers and cracking down on vulnerable vendors.

Handing the keys to multiple IT teams doesn’t have to invite RBAC chaos. In this quick-strike session we’ll show you how to carve out precise roles in NinjaOne, keep permission creep on a tight leash, and spin up a co-managed setup that’s accessible but secure — without adding a new manual headache to your week. Bring your access questions; leave with a ninja-sharp checklist.

When a huge cloud platform migration stalls out mid-flight with no hope of changing course, panic lunges to take the wheel. In this episode, Mahesh Guruswamy, CTO at Kickstarter and author of How to Deliver Bad News and Get Away with It, recounts the night he took down production and had no other choice but to push through. Tune in for the blow-by-blow — from anxiously watching the clock as queries time-out to the tightrope walk of breaking bad news without breaking trust. You'll leave with the brutally simple playbook Mahesh now swears by to make sure your next migration doesn’t become an IT horror sequel.

As IT professionals transition into leadership roles, the challenge isn't just shifting priorities -- it's managing time, expectations, and impact across two demanding fronts. Balancing hands-on technical work with the responsibilities of managing people, paths of communication, and team performance can leave even the most capable IT leaders feeling stretched thin.

Join us for a new interactive tabletop scenario that you'll be able to pressure-test your team with. Do they have the skills to beat the scenario faster than our party of awesome IT experts?

“You don’t always learn the lesson until you’ve been punched in the face.” Anthony Darden, Partner at vCIO Global, kept it real in our IT Leadership Lab. Watch the clip to hear how setbacks shaped his leadership.

Join NinjaOne Field CTO Jeff Hunter for an exploration of macOS management capabilities. NinjaOne MDM allows for granular control over macOS configurations, while the NinjaOne agent provides real-time tools and monitoring along with remote access through NinjaOne Remote.

Every CIO’s journey is a heroic one, filled with challenges, growth, and pivotal moments that shape their leadership style and strategic vision. The path to becoming a CIO isn’t just a career transition; it’s a transformation -- a journey where you evolve from a technical expert to a visionary leader. Just like any hero, future CIOs must navigate trials, meet mentors, overcome obstacles, and ultimately bring back invaluable insights to lead their organizations into the future of technology.

How to Overcome IT Misery: Get a Grip on Sprawling Endpoints, Patching Panic, Alert Fatigue, and other Security Nightmares.

When blueprints start to smolder, true leaders draft new ones on the fly. In this episode, former architect turned Wawa CIO & SVP John Collier reveals how his background in design thinking has helped him make split-second judgments when even the most unforeseeable crises hit. From war-room gut-checks made in the dark to culture-defining decisions that outlast the chaos, John shares hard-won tactics for IT leaders who want a real seat at the table — and who want to be ready when all eyes turn to them.