The cloud has become a core component of Information Technology because of its flexibility, affordability, and ease of use. Software is run via cloud subscription models, reducing time to market and simplifying distribution. Entire offices have moved into the cloud, allowing teams of all sizes to collaborate and communicate remotely. Beneath it all, files and data are stored and shared in the cloud where it’s readily accessible across devices.

The public sector hasn’t always had a reputation for digital agility and modern hardware, but that’s beginning to change thanks to COVID-19. Forced to operate from home, public sector employees are employing a mix of devices and cloud strategies to keep city services running. However, these very same advances could be fueling shadow IT within public sector organizations and leaving them vulnerable to data leakage, theft, or attack.

There are a variety of ways to add accessible data storage to a home or business network, but not all equipment is created equal. Determining the best solution is challenging, especially for small businesses or home users who don’t necessarily need the features and capacities that large organizations require. Among the most common solutions to choose from are cloud, in-house servers, and network-attached storage (NAS).

Companies typically seek to create centralized systems to manage IT assets, including not only hardware, software, networks, and infrastructure, but also important data. Complete control over such a complex environment is often difficult -- if not impossible -- to achieve, but proper asset management protocols can help organizations edge closer to that goal. Asset management makes it easier to manage budgets, utilize analytics, protect data, and optimize the IT environment.

In the digital age, organizations depend more on IT than ever before. The foundation of many IT functions -- including data storage, website hosting, emails, and software -- is server management. Without reliable, functioning servers, most IT functionality would collapse. Many businesses have migrated internal IT to cloud services using servers located in remote data centers, but a significant number still have in-house servers or use a hybrid environment of in-house and cloud services.

Feel like you're working through the same tickets and tasks over and over and over again? Breakout of your IT Groundhog Day time loop with the help of scripts and automation. Helpdesks and IT teams are inundated with repetitive, time-consuming, often low-value tasks that distract from larger strategic projects. With most IT leaders saying their staff is already stretched thin, this leaves little room for important projects that will lead to greater organizational productivity and efficiency.

As the IT world continues to grow in size and complexity, an increasing amount of information is needed for both the operation and security of IT devices. It’s nearly impossible for MSPs and IT professionals to remember everything without writing it down somewhere, but “somewhere” needs to be both secure and readily available to reference. Fortunately, IT documentation software was created to be both.