Operations | Monitoring | ITSM | DevOps | Cloud

IGEL & LG distributor, Getech, makes strategic shift to AVD capitalizing on IGEL OS-powered LG thin client desktops

IGEL announces today that Getech has selected its endpoint software running on LG Cloud Device thin client devices as part of a company-wide strategic shift to cloud desktop virtualisation and update of ageing desktop hardware.

What Are the Benefits & Best Practices for IT Asset Management?

It is a fact that companies need to manage their assets effectively for smooth functioning of the firm. An IT asset management tool looks after the financial and technical needs of an asset and monitors its life expectancy, usage, and integration with other existing software. The real-time tracker feature in IT asset management solutions provide a company with basic information about the assets, like where the assets are located, who the current users of the assets are, how the assets are being used, etc.

How Do I Market My MSP Business? Strategies You're Not Doing, but Should

Many small businesses start with an idea, a product or service, and a willing market. Many managed service providers have assembled their client list from friends, family, and business contacts allowing them to quickly build revenue flow with relatively little effort. But what happens when an MSP’s network of friends and associates dries up? Or they’re no longer able to build a new business based on referrals?

Lightrun Releases KoolKits - Debugging Toolkits for Kubernetes

KoolKits (Kubernetes toolkits) are highly-opinionated, language-specific, batteries-included debug container images for Kubernetes. In practice, they’re what you would’ve installed on your production pods if you were stuck during a tough debug session in an unfamiliar shell. To briefly give some background, note that these container images are intended for use with the new kubectl debug feature, which spins up Ephemeral containers for interactive troubleshooting.

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How MSPs can benefit from AIOps adoption/strategy and add value-added services

According to Gartner, enterprise usage of AIOps is set to surge from a mere 5% in 2018 to a whopping 30% in 2023. To survive in an increasingly competitive market, MSPs must not only respond well to customer expectations but anticipate them. Another Gartner report states that by 2025, over 80% of public cloud managed and professional services deals will require both hybrid and multi-cloud capabilities from the provider, up from below 50% in 2020.

5 techniques for project management in IT and beyond

Project management is a growing field, it helps teams to organize and keep track of work, so projects can be executed successfully. It includes initiating, planning, executing, controlling/monitoring, and closing the project. So, the question is, is there one specific approach that we can use for effective project management? Definitely, not! Each project is unique and it would be impossible to employ a one-size-fits-all approach.

6 Important Questions About Asset Tags and Labels?

Organizations are equipped with a lot of assets and sometimes it becomes so hard to know where assets are located. To manage assets effectively, organizations must use asset labeling. Therefore, in this blog, we will know what exactly Asset labeling is. What are the benefits of Asset labeling? And several other questions and answers as well. It will help you to make the most of your assets. So, without wasting any time, let us begin.

How certificates work in Puppet

This video gives you a basic introduction to certificates and explains how they’re used to secure Puppet communications. Certificates help to provide secure connections between different parts of your infrastructure as those parts communicate with each other. When you run the agent for the first time, it submits a CSR (Certificate Signing Request) to the primary server. Then the CSR is reviewed by the Puppet administrator and either accepted or denied.

KoolKits - Highly-opinionated, batteries-included Kubernetes debugging toolkits

KoolKits (Kubernetes toolkits) are language-specific container images that contain a (highly-opinionated) set of tools for debugging applications running in Kubernetes pods. You can read more about the motivation behind this project here. Those images are intended for use with the new kubectl debug feature, which spins up Ephemeral containers for interactive troubleshooting. A KoolKit will be pulled by kubectl debug, spun up as a container in your pod, and have the ability to access the same process namespace as your original container.