Operations | Monitoring | ITSM | DevOps | Cloud

What’s better than great support? Live in-app support with a real person when you need it During the last two months we have been rolling out our live chat capability for all Rollbar users regardless of the plan you are on. That's right; you can now speak to a real person from our customer engineering team to help answer your product related question from within the Rollbar application. Our goal is to provide more support channels when you need it without having to wait for an answer.

Alloy Software Inc. today unveils a brand-new mobile experience for end-users of its Alloy Navigator ITAM/ITSM suite. The new app offers mobile users the ability to report issues and track their progress, request services from the IT team, search for answers in the knowledge base, reserve equipment for temporary use, and more.

You’ve probably heard the terms ITIL and ITSM, but the distinction between the two can be a little unclear. Throw incident management into the mix, and the whole thing can feel pretty confusing. This article aims to explain what they are, the differences between the three, and importantly how they fit together. First, let’s establish what each of the terms actually mean.

In Pandora FMS we are in luck, we now have Pandora FMS RHEL8 software certification. Some called it impossible, others the next step to take, whatever the case everyone received it with applause! But hold on…

Development teams build modern applications using microservice architectures. Individual services are built and maintained by separate teams, and then these services are combined using container-based orchestrators to comprise a complete product offering. Microservices are a standard development method because they allow teams to iterate releases, providing ongoing new customer-facing features and bug fixes without needing to redeploy an entire platform or app.

A replenishment system's purpose is to place the right amount of inventory at the right place at the right time. It's a basic problem yet requires complex execution. Over the years, product explosion, location additions and contractions, omnichannel shopping, and fulfillment option expansion have made replenishment challenging.