How AIOps Can Help Retailers Improve the Digital Experience
More than 2.14 billion global consumers are expected to buy goods and services online in 2021, according to Statista. That is up 29% from 1.66 billion digital customers just six years ago. This rapid change in shopping habits is driving retailers’ digital transformations and ever more advanced technologies. Many retailers have begun automating back office functions like claims processing, accounting and inventory management.