Operations | Monitoring | ITSM | DevOps | Cloud

Episode 4 - 2025 AI Retrospective and What's Next for 2026

In this special holiday episode of The Intelligent Enterprise, host Tom Stoneman takes a step back from the day-to-day pace of enterprise life to look at where AI has been in 2025 and where it might be heading next. To do it, he sits down with his colleague VS Joshi, Global Head of Product Marketing at Digitate, for a year-end retrospective and a 2026 outlook.

Episode 3 - Where AI Meets Legacy Systems

In this episode of The Intelligent Enterprise, host Tom Stoneman gets inside a challenge many enterprises are facing right now: how to integrate AI with complex legacy systems without breaking what already works. This week, Tom sits down with Yael Gómez, Fractional Chief Technology Officer and Chief Information Officer at Pet Madness, and former technology leader at Walgreens Boots Alliance.

Accelerating IT Transformation with Agentic AI

As enterprises face increasing pressure to manage vast and complex IT environments, the demand for faster and more efficient IT management is rising. Traditional operating methods are proving insufficient, making the adoption of Agentic AI essential for organizations aiming to achieve truly autonomous IT operations. This innovative technology enhances decision-making and enables businesses to remain agile in a rapidly evolving digital landscape.

European enterprises prioritise governance in AI deployments, as North America accelerates towards full autonomy

Digitate report reveals differing approaches to AI deployment between Europe and North America, but ROI remains consistent. Europe leading on governance while NA organisations show faster progress towards autonomous operations.

AI Agent for Business SLA Predictions: Safeguarding Business Continuity with Predictive Intelligence

Modern business functions are based on the promise of smooth and seamless experience, without the need for downtime or long waits for backend processes to finish. For such digital operations, timely execution of business processes—like financial closings, order fulfilment, report generation—is non-negotiable.

Episode 1 - Preparing the workforce for AI | The Intelligent Enterprise

In our first podcast episode of The Intelligent Enterprise, Ricardo Costa, Senior Vice President and Chief Technology Officer at Purolator, gives us his views on how to prepare the workforce for AI. In his role as a technology "translator" connecting business strategies with tech implementations, Ricardo highlighted the importance of translating complex tech concepts into simple, understandable stories and addressing leadership challenges in preparing the workforce for AI, including upskilling and ethical considerations.

ignio AI Agent for IT Event Management | AI Agent for alert noise reduction

Discover how ignio’s AI-powered agents are transforming IT event and alert management by combining Agentic AI, AI/ML algorithms and automation. In this video, we introduce ignio AI Agent for IT Event Management — a purpose-built, autonomous agent designed to reduce alert noise, group related alerts and predict future events. Whether you’re managing a large-scale enterprise infrastructure, cloud-native environment, or hybrid IT setup, this AI agent empowers your SRE and IT operations (ITOps) teams with real-time observability, automated alert correlation and suppresion, and predictive intelligence What You’ll Learn in This Video.

AI Agent for Proactive Problem Management: A Shift Toward a Ticketless Future

As organizations rely on increasingly complex IT infrastructures, incident management often turns into a constant cycle of alerts, escalations, and fixes. While reactive responses may keep operations running, they rarely address the deeper systemic issues that slowly erode performance. Recurring incidents, silent failures, and hidden patterns are usually symptoms of unresolved root causes that traditional approaches struggle to uncover.