Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce the launch of our bi-directional integration between OnPage and Jira! This integration is designed to bridge the gap between ticket creation and incident response, ensuring that IT, DevOps and other tech teams who rely on Jira to manage their incidents can automatically identify and engage the right on-call staff—ensuring critical incidents are addressed in real time without delay.

If you haven’t heard already (which would be shocking considering the numerous posts I’ve seen on Reddit) Opsgenie’s end of life is right around the corner. This means there is no better time for Opsgenie users to explore alerting and on-call management tools outside of the limited alternatives provided by Atlassian. So, I felt now is a better time than any to address the needs of those affected by the dissolution of Opsgenie and reveal why OnPage should be your new platform of choice.

Another HIMSS is in the books, and after days of conversations, sessions, and navigating the Vegas maze of healthcare tech, a few key themes really stood out—especially around clinical communication.

In a recent survey, it was discovered that 57% of software developers’ time is spent in meetings resolving performance problems rather than innovating software solutions. The culprit? A lack of full-stack observability. Without the right tools, IT teams are left playing a high-stakes game of “Guess That Outage” – leading to delayed response to critical incidents and excessive time spent in intense meetings focused on these incidents and their root cause.

In recent years, the healthcare industry has been facing a pivotal shift on the communication front, with smartphones outpacing pagers as the tool of choice. So, I want to highlight how this shift came to be and why legacy pager systems fall short in the era of real-time communication and collaboration. From patient outcomes to streamlining workflows, I will uncover how HIPAA-compliant mobile technology is transforming the way doctors, staff, and patients communicate.

In today’s digital landscape, cybersecurity threats are evolving at an unprecedented rate. Organizations must be prepared to detect and respond to incidents swiftly to mitigate potential damage. One of the most critical components of an effective incident response strategy is an automated incident notification system like OnPage. Such systems ensure that on-call cybersecurity teams receive alerts in real-time, enabling them to take immediate action.

During an emergency, swift delivery of critical information is key to successfully managing a crisis. Unfortunately, when teams don’t employ effective emergency notification software, response times can be significantly delayed. That’s why choosing the best emergency notification system software for your team ultimately ensures that notifications are always delivered promptly to ensure the protection of lives and valuables.

Electronic Health Records (EHRs) like Epic are undoubtedly pivotal to modern healthcare. With their intuitive interfaces and deeply integrated clinical decision support systems, Epic has become a cornerstone in patient care. But when it comes to communication, particularly for urgent and critical workflows, Epic Secure Chat often leaves healthcare providers searching for alternatives. At OnPage, we’ve built a platform specifically designed to meet the nuanced demands of healthcare communication.