Operations | Monitoring | ITSM | DevOps | Cloud

Apache Kafka Tutorial: Use Cases and Challenges of Logging at Scale

Enterprises often have several servers, firewalls, databases, mobile devices, API endpoints, and other infrastructure that powers their IT. Because of this, organizations must provide resources to manage logged events across the environment. Logging is a factor in detecting and blocking cyber-attacks, and organizations use log data for auditing during an investigation after an incident. Brokers, such as Apache Kafka, will ingest logging data in real-time, process, store, and route data.

Transforming customer self-service with User Experience Analytics

We all want fast access to the information we need, when we need it. With a few simple clicks, we expect our questions to be answered and our problems to be solved. We want to be empowered to solve problems on our own, intuitively, and without friction. We expect seamless, quick, and easy self-service. According to a Gartner® report, 85% of customer service interactions will start with self-service by 2022, up from 48% in 2019.1.

Aligning Your Enterprise Network With SaaS

Just as mass adoption of the public cloud ushered in an era of digital transformation for most enterprises, the ready availability of Software-as-as-Service (SaaS) applications is changing the very DNA of organisations. In this article we look at the role that connectivity can play in improving the performance of your mission critical applications. Chances are your business already uses a variety of SaaS tools in its day-to-day operations.

Who is a Change Agent and What is their Role?

Change agents oversee implementation of changes in an organization. They are the ones who make sure that the new strategy is being followed by everyone as they have the power to bring about change in an organization. A successful change agent should have the following skills: knowledge, leadership skills, understanding of factors that are involved in bringing about change, and knowledge of different forms of change management.

Introducing Pre-Installed Logz.io Metrics Dashboard Bundles

We are proud to announce the launch of direct dashboard uploads with Logz.io. These new metrics dashboard templates are available for 25 different tools and more to come. Each of these templates is now available to Logz.io customers and covers the gamut of popular monitoring tools used by DevOps teams. Some of these tools also include multiple options. The process is simple. Head into the Logz.io app and head to your metrics account.