Operations | Monitoring | ITSM | DevOps | Cloud

Find the right person at the right time to fix the right issue with SCIM for Okta, Code Owners with GitHub, and more

If you know someone who actually likes managing work across projects, we’d love to meet this mythical being. Because we can’t imagine who enjoys hand-sifting through digital piles of notifications, prioritizing issues, then tracking down the right developer to assign the issue to. And once you’re done with that detective work, your engineer-of-the-hour may not even have access to the right tools to resolve the issue. Who’s got time for all this org chart spelunking?

UptimeRobot August 2021 Update: Configurable Timeout, support improvements and Plesk extension

We’ve been busy this summer and introduced two new features last month – longer intervals and a grace period for recurring jobs monitoring (Heartbeat monitors). There is some good news this month too, so let’s get right into it!

Authentication and Authorization for RESTful APIs: Steps to Getting Started

Why do APIs require authentication in the first place? Users don't always need keys for read-only APIs. However, most commercial APIs require permission via API keys or other ways. Users might make an unlimited number of API calls without needing to register if your API had no security. Allowing limitless requests would make it impossible to develop a business structure for your API. Furthermore, without authentication, it would be difficult to link requests to individual user data.

ServiceDesk Plus Cloud's all-new UI - Exclusive Training

Introducing the all-new UI of ServiceDesk Plus Cloud. A refreshing new look for your service desk, Kanban for an efficient ticket queue, powerful dashboards for easy access to information, an adaptive service desk layout and more. In this exclusive training, product experts demonstrate what the upcoming new user experience will be like and showcase new functions across all modules, ensuring teams are up to speed before switching over to the new UI.

Developing an Analytical Approach to Service Management Cloud

In this session of ManageEngine's Masterclass 2020, we will help you uncover and extract the hidden value in your service desk data to understand customer needs, manage costs, and deliver high-quality customer service. Learn how Advanced Analytics for ServiceDesk Plus can help you run your IT like a business.

IT Service Management: Streamline Your Workflows to Make Everyone Happier

Shadow IT is, at best, an organizational distraction; and at worst, a team of people working at cross-purposes to the business and causing harm. But if shadow IT is such a bad thing, why does it still happen in so many organizations? In under 10 minutes, SolarWinds Head Geek Leon Adato and Technical Content Manager for Community Kevin M. Sparenberg break down what shadow IT is, why it’s bad for the organization even if it seems to be “getting things done,” and how the cycle can be broken with a robust, mature, responsive service management solution and process.

Avoid dropped logs due to out-of-order timestamps with a new Loki feature

Dropped log lines due to out-of-order timestamps can be a thing of the past! Allowing out-of-order writes has been one of the most-requested features for Loki, and we’re happy to announce that in the upcoming v2.4 release, the requirement to have log lines arrive in order by timestamp will be lifted. Simple configuration will allow out-of-order writes for Loki v2.4.

Scale for fully automated Kubernetes monitoring in minutes

Monitoring your Kubernetes clusters within Splunk Infrastructure Monitoring has never been easier. Just click data setup and select Kubernetes to begin learning more about your Kubernetes environment and workloads. Test drive your free trial of Splunk Infrastructure Monitoring today to seamlessly get your data in to navigate effortlessly and pinpoint problems in real time.

Monitoring password protected sites using Oh Dear

Keeping an eye on your site and sending you a notification when it goes down is one of the core features of Oh Dear. Under the hood, we'll send a request to your site and take a look if the response code is in the 200-299 range, which is the default response code range to indicate that everything is ok. Some of our users are monitoring password protected sites. In such cases, the web server might reply with status code 401 (unauthorised).