Operations | Monitoring | ITSM | DevOps | Cloud

Episode 25: The dark side of GenAI: deepfakes, data and the future of trust ft. Malini Christina Raj

Generative AI is changing the way we work, create, and even trust what we see online. In this episode of Server Room, we sit down with Malini Christina Raj, Head of LATAM AI Research at Zoho Corp, to unpack the realities behind GenAI. From building models and the math that powers them, to data curation, privacy, AI agents, reinforcement learning, and the growing threat of deepfakes, we cover it all. Whether you’re an engineer, policymaker, or just AI-curious, this conversation will help you understand where AI is today and where it’s headed next.

Agentic AI: Cutting through the hype to what really matters

The world of agentic AI is evolving fast–but so is the noise surrounding it. As AI agents promise to revolutionize workflows and decision-making, IT and business leaders are left wondering: What's real, what's hype, and what's worth investing in? In this candid and practical session, we'll break down the current landscape of agentic AI and help you navigate it with clarity. Agenda.

Vendor consolidation-the key to IT cost optimization in 2026

IT departments are no strangers to complexity. With businesses navigating a range of cloud services, cybersecurity tools, and automation technologies, the modern IT ecosystem can resemble a medley of vendors, software, and services sown together. While these solutions aim to improve performance, the sheer volume of suppliers can muddy the waters when it comes to efficiency and cost management.

Top tips to keep calm when everything is needed ASAP

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re looking at how to keep your cool when everything lands on your desk with an ASAP tag. There’s always that day at work. Meetings stacked back-to-back, emails piling faster than you can open them, and just when you think you’ve got a handle on things, your boss drops the golden line: Can you get this done today?

E7: Building a robust IT asset management practice using ServiceDesk Plus Cloud

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.

E7: Building a robust IT asset management practice using ServiceDesk Plus

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.

Stay ahead of downtime: OpManager's new mobile widgets redefine on-the-go network monitoring

In today’s mobile-first IT world, the difference between reacting late and staying ahead lies in how quickly you access critical data. For network admins who are always on their toes, waiting to open the app to check for alarms or down devices can be a bottleneck. That’s where OpManager’s latest mobile app upgrade comes in, with interactive home screen widgets designed to deliver instant visibility and control—without even launching the app.

Will custobots drive $98 trillion in payments by 2027?

It starts like this. You wake up groggily and stumble into the kitchen. The coffee machine is already brewing your favourite blend. But that’s not the surprise. It's the message on your phone: "Coffee beans restocked. $10 paid. Delivery by noon." You didn’t place an order. You didn't lift a finger. Your machine did it for you. Welcome to 2025, where your devices aren't just smart, they're economically independent. These are machine customers (custobots). They negotiate. They pay.

ManageEngine recognized as a Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Management Tools

We are thrilled to share that ManageEngine has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Management Tools. We are even more excited to be the only vendor positioned in the Customers' Choice quadrant for this category! This recognition is especially meaningful because it's completely based on reviews and feedback from our customers.