Operations | Monitoring | ITSM | DevOps | Cloud

Here at N-able, we have identified three key market segments that today’s MSPs fall into: Emerging Market, Growth Market, and Elite Market. What we are starting to see happening among these three tiers is a growing disparity developing where MSPs will need to make difficult decisions about the future and how they should be moving their business forward in the years to come. Unfortunately, if MSPs fail to address this growing market disparity, they are going to be left behind.

Those of us of a certain age know well the saying “Nobody got fired for buying IBM.” In the log analysis and security world, we’ve become lucky to get to the point where people are saying “Nobody gets fired for buying Splunk.” Our success in these areas has definitely created a perception for what products Splunk has and what we can offer to our customers. The problem is that most of these perceptions don’t capture the full power of Splunk.

Alloy Self-Service Assistant is our integration app that provides self-serve access to Alloy Navigator™ ITSM software from Microsoft Teams. Launched in November 2021, the app has quickly become well-liked by customers who employ multi-channel support. We’ve made several changes to the app’s setup to provide it with additional versatility.

Self service analytics are becoming increasingly popular and essential in this data-driven world. For many businesses, there is a growing need for their internal departments to access their data and business intelligence and harness its power themselves. Traditionally, business intelligence processes are the purview of IT teams and data specialists.

There has been a rapid incline in the use of automation in many day-to-day activities, making life a bit simpler. Whether it’s through the implementation of chatbots or automated reporting tools, automation has become a new norm. It’s meant to make workloads a lot easier, as well as improve efficiency. However, not everyone may see it that way. The simple notion of automation taking over your job can cause a lot of stress, anger, and/or anxiety.

As part of our mission to make it simple to secure software at scale through Continuous Packaging, Cloudsmith is excited to announce that we have become an Open Source Security Foundation (OpenSSF) member. OpenSSF is a cross-industry forum for a collaborative effort to improve security in open source software (OSS). One software pipeline's output is another's dependency- we are all splashing around in each other's supply chains.

Creating development environments on Kubernetes has been a topic discussed many times. As teams increase the number of developers using Kubernetes, it continues to be a challenge for many developers. This post aims to show how you can leverage Shipa to create environments and make them available to developers in just a few minutes!

Your new release tested fine on staging, but it’s not playing nicely with applications and services in the wild. Your monitoring application notices something going wrong and raises the alarm. But often raising the alarm isn’t enough – to solve complex issues, you might need to roll back to the last good deployment while you figure out the root cause and get multiple people working together on the solution.