From Chaos to Clarity: AIOps, MTTR, and the Road to Resilient Operations
In today’s hybrid IT environments, alert storms feel like a commonplace ocurrence. While serving their purpose of notifying ITOps teams of potentially urgent business-impacting issues, they can also create stress and fatigue as teams engage in what can feel like an endless fire drill, constantly switching between siloed monitoring tools to identify and resolve the root cause of software incidents.