Operations | Monitoring | ITSM | DevOps | Cloud

IT automation is quickly becoming one of the most critical aspects of a modern IT operations environment as it reduces the cost of performing routine IT tasks while also increasing the productivity of individual team members. IT automation can be defined as the process of utilizing software and other systems to automate manual processes and easily repeatable tasks related to managing and supporting remote endpoints.

In the past, managing IT infrastructure was a hard job. System administrators had to manually manage and configure all of the hardware and software that was needed for the applications to run. However, in recent years, things have changed dramatically. Trends like cloud computing revolutionized—and improved—the way organizations design, develop, and maintain their IT infrastructure.