Operations | Monitoring | ITSM | DevOps | Cloud

MCP Apps: On Call Compensation Report and Service Dependency Graph

Apr 17, 2026 By PagerDuty Inc. In PagerDuty
This April, PagerDuty's MCP server expands with powerful new capabilities across Analytics & Reporting and Business Services. Teams can now surface aggregate incident data, service metrics, and team metrics — giving operators instant access to the operational insights that matter most. On the Business Services side, the release adds business service dependencies, subscriber management, impacted services analysis, and priority mapping. Rounding out the release are two new MCP Apps (on our experimental branch): Service Dependency graph. and an On-call Compensation report.
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PagerDuty Invests in the AI-First Operations and Resilience of Healthcare and Crisis Response Organizations

Apr 16, 2026 By Debbie O'Brien In PagerDuty
At PagerDuty, we believe operational excellence and social impact are inseparable. As AI rapidly transforms how nonprofits operate, our AI and agentic technology empower mission-driven teams to automate complexity and focus their limited resources on what matters most: delivering reliable services that create meaningful impact at scale.
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CEO Fireside at HumanX: Resilience at the Speed of Change

Apr 9, 2026 By PagerDuty Inc. In PagerDuty
PagerDuty CEO and Chairperson Jennifer Tejada in conversation on April 8, 2026 at HumanX in San Francisco with Honeycomb CEO Christine Yen and journalist Jennifer Strong, show how observability and real-time response help builders spot issues sooner, fix them faster, and learn from every incident.
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How to Prevent and Resolve Incidents Using Model Context Protocol (MCP)

Apr 6, 2026 By Hannah Culver In PagerDuty
The rapid pace of modern software development, fueled by AI-driven coding and accelerated deployment cycles, has resurfaced a challenge that many development teams already struggled with: the speed of incident response must now match the speed of change. Every day, teams ship code faster than ever, which inevitably increases the risk of a new issue making it to production. The traditional approach—where engineers waste time jumping between disconnected tools—is no longer sustainable.
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PagerDuty Named a Leader and Outperformer in 2026 GigaOm Radar for IT Incident Response Platforms for Fourth Consecutive Year

PagerDuty Named a Leader and Outperformer in 2026 GigaOm Radar for IT Incident Response Platforms for Fourth Consecutive Year

Mar 24, 2026 By PagerDuty In PagerDuty
Report highlights PagerDuty's strengths in incident lifecycle orchestration, collaborative response and mobile incident operations.
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Meet Your Virtual Responder: PagerDuty's SRE Agent for AI-Driven Reliability

Mar 24, 2026 By Ariel Russo In PagerDuty
Modern SRE teams face an overwhelming challenge: too many signals, too little time. Incidents are faster, systems are more complex, and reliability targets only get stricter. What if you had a teammate who could jump in instantly—context-aware, tireless, and armed with your runbooks, metrics, and alert data? Introducing PagerDuty’s SRE Agent, the next evolution in AI-driven operations.
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The Hidden Failure Points in Your AI Strategy

Mar 19, 2026 By PagerDuty In PagerDuty
New models, new agents, new capabilities. It seems like every week there’s a new must-have AI function. It’s no surprise that leaders are feeling pressure to move quickly. At a PagerDuty on Tour event, a customer joked that they couldn’t fathom having a five-year AI strategy; it makes way more sense to have a five-minute one. There’s truth in that comment.
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Announcing the 2026 State of AI-First Operations Report

Mar 17, 2026 By PagerDuty In PagerDuty
For years, our annual State of Digital Operations report has been the industry benchmark for understanding how organizations manage incidents, build resilience, and evolve their operational practices. Each year, we survey hundreds of business and operations leaders worldwide to capture the challenges, priorities, and emerging practices shaping digital operations.
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