The Unplanned Show, Episode 18: Resilient architectures with Matt Stine
We'll catch up with Matt Stine, the author of "Migrating to Cloud-Native Architectures" (O'Reilly), about his current thinking on resilient architectures.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
PagerDuty Operations Cloud Fall Launch 2023
Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but with tighter budgets and headcount than in prior years. CIOs have needed to build strategies to mitigate the risk of operational failure and protect their brand’s customer experience.
New Features In Team Onboarding
Get an inside look at two features designed to ensure that the people on your response teams are set up correctly on PagerDuty. Senior Product Manager Alex Quintana joins us to share how your people will successfully onboard onto the PagerDuty platform and then we’ll look at a new report that shows you all of your users on the platform.
Build Sophisticated Apps for Your PagerDuty Environment Using OAuth 2.0 and API Scopes
Many PagerDuty customers create their own apps to help them manage their PagerDuty environments. Teams might have any number of workflows that might benefit from a custom application. A PagerDuty admin might want to be able to load CSV files with new users and their contact information into PagerDuty when new teams join the platform, or load new services before they are released to production.
The Unplanned Show, Episode 17: PagerDuty's Backstage Plug-in
Did you know there's a PagerDuty plug-in for Backstage? Learn more about what Backstage is, the PagerDuty plug-in, and what's new from Head of Product for Backstage at Spotify, Meg Watson, and PagerDuty Developer Advocate, Tiago Barbosa.
PagerDuty for Customer Service Operations
Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.
Customers Choose PagerDuty for Real-Time Operations
Organizations need a solution that’s designed for today’s dynamic digital reality. Hear customers like Carrefour Bank, IG, The Trevor Project, Vodafone, and Zoom explain how PagerDuty empowers them in an always-on, real-time world.
AWS Orchestration with Systems Manager & Runbook Automation
It is now the de facto standard for companies to operate across numerous regions and cloud-accounts. The reasons for this vary, and depending on where you sit in the organization, these reasons may be more or less apparent to you.
Coconala Uses PagerDuty to Reduce MTTA
Coconala is a Tokyo-based online learning platform to easily buy and sell knowledge, skills, and experience. The marketplace relies on PagerDuty for incident management. Check out how PagerDuty helped them with rapid detection of incidents, reducing their MTTA from 10 minutes to under 1 minute.
Global AWS Orchestration with Runbook Automation
It is common for companies to have multiple AWS Accounts, and as it turns out, there are cases where certain operational tasks need to be performed on EC2’s that reside in each account. Examples of this include standardizing practices for auditing, patching, and incident-response – such as retrieving diagnostics or remediation. This demo showcases how Runbook Automation orchestrates commands and scripts on EC2’s spanning numerous AWS accounts through an integration with Systems Manager (SSM).