Every moment counts when you’re managing incidents that can affect your services and customers. That’s why we’re excited to introduce a new bi-directional integration between Grafana OnCall and ServiceNow, a popular platform many large organizations rely on to help manage their incidents.

OpenTelemetry has emerged as the go-to open source solution for collecting telemetry data, including traces, metrics, and logs. What’s especially unique about the project is its focus on breaking free from the reliance on proprietary code to offer users greater control and flexibility. As a senior solutions engineer here at Grafana Labs, I’ve spent a lot of time exploring OpenTelemetry, including in my spare time.

In the wide world of observability, you have many options for visualizing metrics collected by Amazon CloudWatch. And because of that, you’re often left making lots of decisions — about cost, configurations, flexibility, and more. At Grafana Labs, we stick to our “big tent” philosophy, which means we don’t force you into a decision or even tell you that you have to bring your CloudWatch metrics to Grafana Cloud.

At GrafanaCON last month, we announced Grafana Alloy, our open source distribution of the OpenTelemetry Collector. Alloy is a telemetry collector that is 100% OTLP compatible and offers native pipelines for OpenTelemetry and Prometheus telemetry formats, supporting metrics, logs, traces, and profiles. Today, we are excited to share that Grafana Beyla is now available in Grafana Alloy as the default eBPF-based application auto-instrumentation solution.