Operations | Monitoring | ITSM | DevOps | Cloud

It’s safe to say that modern working conditions have changed the way IT teams interact with end-users. Remote work has lengthened the distance between users and the help desk in the literal sense. So how can we make sure that there is good rapport between IT and the users they work hard to keep productive? Network visibility can help.

In today’s rapidly evolving business environment, having the RIGHT information technology (IT) is critical to achieving organizational goals. However, in 2023, budgeting for IT can be a significant challenge for various reasons, not the least of which are concerns about how IT teams can weather the stormy economy.

Mobile monitoring is a complex topic. On one hand, organizations can gather detailed data to help them identify and suggest productivity improvements through alternative or additional apps or processes, without sacrificing security. But on the other hand, monitoring done wrong can reduce employee morale and potentially violate data privacy laws. Exactly how companies should approach mobile app monitoring depends on the business problems they must solve.

Somewhere lost in the noise of ‘faster’ and ‘better’ marketing messaging around Wi-Fi in the last few years, there were also some genuine transformations in what Wi-Fi is capable of. And what’s on the horizon maybe some of the most significant improvements since the inception of Wi-Fi itself. Let’s look at where Wi-Fi is at, what big changes have happened, and where we’re going next in the land of Wi-Fi technology.

This is the fourth in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part four, we’ll discuss the needs of the end-user and how IT teams can contribute to their productivity. You can read the full 2023 field report and compare your own IT statistics here.

The tech world has been on a rollercoaster since the COVID-19 pandemic. During the large-scale shift to remote work throughout 2020-21, big tech firms invested heavily in talent and infrastructure and there was plenty of growth in the IT space. Since the second half of 2022, however, high inflation, big tech layoffs, and the threat of an economic recession have organizations focused more on remaining cost-effective than investing in growth.

As modern work has evolved, so too has the network end users rely on to do their jobs. Today’s network is vastly different from the networks of just a few years ago, with the new last mile of the office network evolving to cover anywhere end users are. This has had a significant impact on the visibility IT professionals have in the office network, and it means we need to revisit what network visibility really means as modern work continues to evolve.

As the old adage goes “the only constant is change.” This is certainly true in any growth-stage tech company. It’s a very exciting time here at Auvik as we continue to accelerate our growth and take market share. To that end, today we announced that we’ve expanded our leadership team as we embark on this next chapter of growth.

This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part three, we’ll discuss how organizations are thinking about extending the reach of their visibility and control over their networks with Wi-Fi and SaaS management.

Simple Network Management Protocol (SNMP) is a basic network protocol designed to collect and report data from network devices connected to IP networks — even if the devices are different hardware and run different software. Most modems, routers, switches, servers, workstations, and printers will support SNMP communication. SNMP messages are transported via UDP on port 161.