Should you put all your trust in the tools?
My father worked with some of the very first computers ever imported to Italy. It was a time when a technician was a temple of excellence built on three pillars: on-the-field experience, a bag of technical manuals, and a fully-stocked toolbox. It was not uncommon that missing the right manual or the correct replacement part turned into a day-long trip from the customers’ site to headquarters and back.