Jonathan Rende, SVP of Products at PagerDuty and AppExchange Mavericks, Salesforce MVP Barb Dietz discuss how PagerDuty is working to empower customer service agents to resolve customer-impacting issues faster. BONUS: In this video, you will get a front-row seat to PagerDuty’s product demo.

#csops #customerservice #incidentmanagement #customerserviceoperations #customersupport #happycustomer #salesforce #pagerduty #servicecloud #rightpeoplerighttime

See what's in the video:

0:00 Introduction

0:19 What is PagerDuty?

1:03 What are some Customer Service Trends?

2:21 PagerDuty and Salesforce

3:35 PagerDuty Customer Examples

5:05 How do customers benefit from using PagerDuty?

6:20 PagerDuty Product Demo

Learn more about PagerDuty on AppExchange: https://appexchange.salesforce.com/listingDetail

Learn about Customer Service Operations: https://www.pagerduty.com/platform/business-ops/

Subscribe to our channel: https://bit.ly/3BNQYNS

Follow us on Social:
Instagram: https://bit.ly/3xf96g8
Facebook: https://bit.ly/3zCUM2g
Twitter: https://bit.ly/3f4PC7p
LinkedIn: https://bit.ly/3f3Ex6R