A majority of respondents in our Observability Survey said they were using SLOs or moving in that direction. For good reason: By highlighting the most critical error budget burndown, service level objectives (SLOs) can help you prioritize performance issues based on business impact.

In this recording, Josh Abreu Mesa and Reem Tariq walk through how Grafana Cloud’s integrated SLO and Incident Response Management (IRM) capabilities can help you identify the most important issues and resolve them quickly.

Chapters

0:00 Introductions

2:23 Why does reliability matter?

4:15 Service slowdown is the new downtime

5:05 Service level terminology breakdown (SLO, SLA, SLI, etc.)

7:18 The key benefits of SLOs

8:37 Grafana SLO: GA on Grafana Cloud

10:23 Grafana SLO demo

21:16 Sift demo