Home Shopping Europe (HSE) increases customer satisfaction using Elasticsearch on AWS

Home Shopping Europe (HSE) increases customer satisfaction using Elasticsearch on AWS

Feb 13, 2024

Home Shopping Europe (HSE), a prominent player in the European live commerce sector, has revolutionized its customer experience by leveraging Elastic on AWS. Elastic's AI and ML features in Elasticsearch deliver accurate and relevant search results. This enhancement has not only elevated click-through rates by 4% but has also significantly reduced maintenance time by 42%, marking a pivotal shift for HSE's e-commerce business.

Additional Resources:
Learn more about Elastic for e-commerce: https://www.elastic.co/enterprise-search/ecommerce
Lear more about AI and ML features in Elasticsearch: https://www.elastic.co/elasticsearch/machine-learning

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About Elastic
Elastic is the leading platform for search-powered solutions, and we help everyone — organizations, their employees, and their customers — find what they need faster, while keeping applications running smoothly, and protecting against cyber threats. When you tap into the power of Elastic Enterprise Search, Observability, and Security solutions, you’re in good company with brands like Netflix, Uber, Slack, Microsoft, and thousands of others who rely on us to accelerate results that matter.

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