Reliability efforts do take up some bandwidth, but in the end it's worth it—as our customers find out when their outage costs go down.

"Everyone has their own priorities that they're dealing with. Given unlimited time and money, absolutely everyone would want to build the best possible system that is the most secure, performant, resilient, and everything.

So yes, there's always that back and forth of the amount of bandwidth teams have available to take on resiliency, but if you have such a setup where you have enablement teams that can do some of the common tasks that make it easier for teams to adopt that has, that has worked, has worked well in our case.

You have to make the value of this known and get buy in from an organization level because the investment that you're going to make here, it's not going to be a leading indicator. The indicator is going to lag a little bit, but it will show in the results of your outage costs going down."
—Kaushal Dalvi, Sr. Principal Engineer, UKG