In this recorded session, Brian Murphy, Technical StafF SRE at Dell Technologies shares how his team, Dell ISG consolidated Observability tooling without losing functionality using Grafana Cloud.

The ISG team own “Northstar Tooling” which consists of Artifactory, Github Enterprise, Jenkins, and more. They also They also manage the Internal Cloud
and k8s clusters, as well as all the hardware and networking that goes with it.

Their legacy tool brought upon several challenges:

• Switches were monitored globally, follow the sun
• Each team leveraged Solarwinds differently, or not at all (except alerts)
• Alert fatigue based on broad mailing list and issue-based notifications
• Solarwinds hosted infrastructure was a burden

So they migrated over to Grafana Cloud and resolved most of these issues. They built:

• SNMP configuration files with interesting relabeling schemes++
• SNMP Exporters
• Grafana Agents
• Persona based Dashboards
• Alerts & Notifications
• Adaptive Metrics rules
• Private probe infrastructure leveraging Synthetics & 5 geographically distributed
• Sites

… And achieved these additional results:

• Observability of hardware & network maintained
• Zero gap in reliability
• No negative impact on Customer Experience

This session was recorded at ObservabilityCON on the Road in Dallas, 2024.

Helpful links:
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