Playbooks are a powerful tool to automate common actions in your incident response process. It's like a pre-programmed sequence of steps your team should take when specific incidents occur. Instead of scrambling to remember protocols or manually initiating a series of tasks, responders can activate a Playbook with a single click.

This triggers a predefined set of actions, such as notifying team members, setting incident severity/priority, or creating support tickets, all tailored to the nature of the incident.

In this video, we will go through an overview of Playbooks on Spike.sh.

🌏 - https://spike.sh
Get started - https://app.spike.sh/automation/playbooks

0:00 Intro

0:40 Automate Critical Incident Response

1:36 Automate Status page incident creation

1:56 Automate Status page incident Resolution

2:24 Triage an incident automation

2:48 Resolve incident automation