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Latest Videos

Better multi-timezone support for On-call overrides

Today, we are bringing enhancements to on-call overrides. For many remote teams using Spike, we are addressing the need to manage overrides across multiple time zones. This new design makes it easy to see override times in the local time of the person taking over. It adds clarity and helps you be mindful about on-call times. We also focus on clearly showing who is taking over on-call duties, enhancing overall management and coordination.

Status Page automation with Playbooks

"🚀 Automate Your Status Pages with Playbooks! 🚀 In this video, we're diving deep into the world of incident response automation. Join us as we explore how you can streamline your status page updates with Spike's powerful Playbooks feature. Learn step-by-step how to create and configure Playbooks to automate your status page notifications, ensuring your stakeholders are always kept in the loop during incidents. With a live demo and practical insights, you'll discover how easy it is to set up automated responses tailored to your organization's needs.

Overview of Playbooks - Incident response automation

Playbooks are a powerful tool to automate common actions in your incident response process. It's like a pre-programmed sequence of steps your team should take when specific incidents occur. Instead of scrambling to remember protocols or manually initiating a series of tasks, responders can activate a Playbook with a single click. This triggers a predefined set of actions, such as notifying team members, setting incident severity/priority, or creating support tickets, all tailored to the nature of the incident.

Create Follow the sun Oncall model

Explore the efficient setup of a Follow-the-Sun on-call model using Spike.sh. This video provides a step-by-step guide for tech professionals to implement this global, time-zone-optimized on-call strategy seamlessly. Enhance your team's responsiveness and reduce burnout with our expert tips and insights. Perfect for IT and DevOps teams aiming for 24/7 incident management without compromising on efficiency.

Manage incidents, real-time alerts, and oncall from Microsoft Teams

Welcome to Spike.sh’s Microsoft Teams bot! At the heart of every successful team lies efficient communication and swift problem resolution. That’s precisely what our bot brings to the table – a dynamic toolset that empowers you to tackle incidents seamlessly. Features: Our new Microsoft Teams bot alerts are not only prompt but also smartly updated as the situation develops. It achieves this by seamlessly integrating incident management into Microsoft Teams, providing you with real-time alerts the moment an incident surfaces.

How to get a phone call when your API fails

Learn how you can get a phone call alert when your API fails. Spike.sh sends you alerts via phone call, SMS message, email and Slack when you have any issues in production. Spike.sh integrates with your infrastructure, performance monitoring, error tracking, uptime monitoring, API monitoring and cron job monitoring tools. Our integrations include AWS, Google Cloud, Datadog, Grafana, Prometheus, New Relic and many more.

How to get a phone call when your cron job fails

Learn how you can get a phone call alert when your cron job fails. Spike.sh sends you alerts via phone call, SMS message, email and Slack when you have any issues in production. Spike.sh integrates with your infrastructure, performance monitoring, error tracking, uptime monitoring, API monitoring and cron job monitoring tools. Our integrations include AWS, Google Cloud, Datadog, Grafana, Prometheus, New Relic and many more.