Stop Ticket Escalations: Ivanti Neurons Workspace Demo
Empower your level-one analysts to resolve endpoint issues on the very first call — no escalation required. Ivanti Neurons Workspace delivers a 360-degree, real-time view of every device, user, application, and service in your IT estate. Learn more at ivanti.com.
Powered by the Ivanti Neurons platform and autonomous endpoint management, Neurons Workspace transforms how service desks diagnose and resolve endpoint problems. Analysts can execute custom actions directly from their dashboard, leverage AI diagnostics with natural-language symptom descriptions, and monitor the organisation-wide DEX Score — all from a single unified interface.
Key Takeaways:
- Resolve issues on the first call by giving level-one analysts a complete 360-degree endpoint view
- Replace complex scripting with AI-powered natural language diagnostics
- Monitor device health, security posture, application performance, and service scores through the DEX Score
- Automatically rank critical issues — low free disk space, application crashes — by impact to keep analysts focused
- Aggregate signals from across your IT estate into one clear, AI-driven view to proactively manage risk
Chapters:
00:00 Introduction: Workspace Overview
00:26 Remote Diagnostics and Custom Actions
00:44 AI-Powered Natural Language Diagnostics
1:02 DEX Score and Comprehensive Health View
1:32 Unified AI-Driven Risk Management
1:40 Get Started with Ivanti
Resources:
https://www.ivanti.com/en-gb/ivanti-neurons
https://www.ivanti.com/en-gb/autonomous-endpoint-management
https://www.ivanti.com/en-gb/lp/demo
Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.
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Visit www.ivanti.com to learn more, and stay connected by following us @GoIvanti.
Learn More:
- Visit www.ivanti.com
- Follow us on social media: @GoIvanti
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