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The vast majority of businesses aren’t all on-premises or all-cloud, but rather in some form of hybrid IT middle ground. That means “who owns the system” (and a closely related issue: “who owns the problem”) continues to be a thorn in the side of many IT pros. In this conversation, SolarWinds Technical Content Manager for Community Kevin M. Sparenberg and Head Geek Leon Adato break down some ways technical teams can get around the lack of authority needed to solve problems and keep critical services up and running.