IT’s role in the modern workplace has never been more critical and complex than right now. IT is pressured to roll out new technologies and drive innovation all while providing instant support for end users in an ever-changing workplace. Employees expect to work with the best tools in tech, from wherever they are, and however they choose.

Today we launched the next generation of our digital employee experience (DEX) management platform, Nexthink Experience™. We strongly believe that this technology will shape the future of end-user computing and I cannot help but think back nostalgically to how this entire journey started.

We are proud to announce the next generation of our platform, Nexthink Experience™, a cloud-native solution that equips IT with the ability to proactively manage Digital Employee Experience (DEX) for continuous optimization. With a groundbreaking set of new capabilities, IT no longer has to struggle to answer the question “how do I solve this issue?” For the first time, they can prioritize issues, pinpoint causes, and resolve computing problems across their entire infrastructure.

Are most companies right now thinking ‘everybody back to the office’, or ‘remote work forever’? My guess is neither. There is still too much uncertainty for businesses to lean heavily towards one option or the other. Instead, flexible work makes the most practical sense right now and I imagine that won’t change for some time. Yet, with flexible work can come plenty of compliance problems that can frustrate even the most agile and experienced of IT departments.

As we announced last week, the Nexthink ‘Through the Crisis’ series gives our customers a voice to talk about what the challenges of 2020 have been like for them professionally – working from home while trying to cope with the huge upsurge in demand and responsibility.

Though there is an entire industry devoted to telling you otherwise, most people prefer to work for large organizations. On the one hand, their appeal makes perfect sense. Big employers offer higher salaries, better benefits, and a longer employee tenure. Yet, there are some noticeable wrinkles that come with life in a large organization. Chief among them, bigger companies often exhibit a poor overall Digital Employee Experience.