Monitoring and optimizing enterprise infrastructure is a complex undertaking with mission-critical workloads running across physical, virtual, container, and serverless resources. Agent-based monitoring delivers holistic control, rapid root cause(s) diagnostics, contextual alerting, and automated remediation for multi-generational infrastructure.
IT is in a state of change on a consistent basis, but never more so than now. With the increasing importance of the digital customer experience across all industries, technology is at a new inflection point in how it can fundamentally impact executive priorities. And while nobody can speak for the direction of IT as a whole, there are a few resources so comprehensive that they’re worth reviewing when they’re released.
Gartner Catalyst Conference 2019 is consistently a great venue for learning, sharing, and connecting. OpsRamp was a silver sponsor at this year’s event and our seven-member contingent had a wonderful time meeting with industry thought leaders, demoing OpsRamp to senior IT executives, and having fun in the streets of San Diego. In this post, I will summarize the most interesting themes that stood out from the conference keynotes and sessions, as well as other key takeaways from the week.
The following first appeared in Cloud Tech News. The threat of digital disruption has forced senior executives and technology leaders to rethink business models, data assets, and distribution channels, in order to create innovative products and services that will delight customers and overcome nimbler competitors. Over the last decade, enterprises have completely transformed the way they build, deploy, manage, and maintain mission-critical services as a response to increasing digitization.
The Summer 2019 release introduced: OpsQ Observed Mode, Learning-Based Auto-Alert Suppression and many more updates to the OpsRamp Platform. This week all OpsRamp customers are being updated to our August 2019 release. Customers and partners should review all the details in our release notes. Here’s a high-level summary of what’s new this month: Observed Mode is now available for Alert Escalation and First Response policies.
The following first appeared in Dataconomy. How are dynamic IT operations affecting company culture? What do businesses need to understand about data driven AI to successfully drive their operations into the future? Risks that previously stayed inside organizational units, such as IT Ops, now leak across domains, influencing decision-making for the entire company.
In July 2019, OpsRamp launched the new Partner Program to help reseller, service provider, and system integration partners build expertise around multi-cloud infrastructure monitoring and modern incident management. July was also a month of industry recognition, with CRN naming OpsRamp as an emerging vendor in the Cloud category. Our resident experts continued to contribute to industry publications with several articles and podcasts.
The 2019 RightScale State of Cloud report shows that 45% of IT leaders voted for hybrid infrastructure as their top operational priority (public cloud comes second at 31%). With enterprises expected to use a combination of legacy and modern infrastructure for the foreseeable future, how do digital operations teams drive greater availability and proactive system performance for mission-critical services running on hybrid architectures?
OpsRamp controls and tracks access to modern hybrid infrastructure with secure remote consoles. Remote consoles help IT pros gain access to distributed resources and execute tasks on the target device/resource. All remote sessions are recorded for playback so that IT teams can use these session recordings for audit compliance, change management, and training.
