Kyndryl is the world’s largest provider of IT infrastructure services, serving thousands of enterprise customers in more than 60 countries. The company has 4,400 customers, including 75 of the Fortune 100. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl was formed when IBM spun off its Global Technology Services division in 2021.

When it comes to the relative merits of hybrid work approaches, there can be a range of opinions; some are strong advocates, some see significant downsides, and many fall somewhere in between. About the one thing pretty much everyone can agree upon is that the rise in hybrid work has made the jobs of IT operations teams much more challenging. On any given day, a user may be working in the office, from their home kitchen, a neighborhood café, or just about anywhere else.

In recent years, the adoption of SD-WAN technologies has taken off, and shows no signs of slowing. As enterprises become increasingly reliant upon these technologies, it grows ever more critical to ensure optimal availability and services levels are delivered. Most SD-WAN technologies feature monitoring capabilities. However, as outlined in one of my prior posts, there are several key limitations to these offerings.

In today's fast-paced digital world, keeping up with the latest technology advancements is crucial for businesses to stay ahead of the competition. This is especially true in the world of IT infrastructure management, where technology is rapidly evolving and new solutions are being developed to meet the changing needs of enterprises, government agencies and managed service providers.