Written by Microsoft MVP Nick Cavalancia. Earlier this month, Microsoft announced the 2022 rollout of Mesh for Microsoft Teams as the next step in online and virtual collaboration. This seemingly bold step forward into a new type of interaction between individuals is more a natural evolution, taking years of augmented reality research and applying it in a way that provides value to organizations wanting to better collaborate.

Within an organization, the Network Operations Center (NOC) and Security Operations Center (SOC) teams need to work together to maintain optimal network performance in addition to ensuring both overall security and the availability of IT services for business lines. In the past, these two teams were focused on two separate objectives, using different tools to do so and often running specific processes.

With Microsoft Teams usage continuing to increase, it was only a matter of time until we also saw the rise of Teams voice through PSTN. Even though this requires more expensive Microsoft 365 licenses, the return on investment can be significant purely based on the pricing structure but sizable savings can be realized when it comes to management overhead costs. However, it can be a challenge to ensure PSTN call quality for all your business lines and users.