To say that IT professionals have a lot on their plates is an understatement and when managing Microsoft Teams, many feel inundated by Microsoft Teams alerts. Since Microsoft Teams is the ubiquitous platform for communication and collaboration in modern workplaces, optimal Teams performance is critical. Microsoft Teams can experience performance issues that can have a significant impact on productivity.

VIPs almost never open tickets, but you’ll know when they’ve got a problem with Microsoft Teams. Even when the rest of your team logs tickets for troubleshooting Teams issues there’s a good chance they won’t give you enough information about the problem – particularly if its hardware related. These are traditional challenges for IT departments trying to maintain Teams services. Luckily, we have the solution.