Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

Using Practical Alerting to Stay on Top of Teams Call Quality - Part 1

In the modern workplace, more and more organizations are relying on tools like Microsoft Teams to stay connected and productive. However, with the rising usage of these tools comes the potential for technical difficulties that can impact call quality and overall performance. This can be frustrating for teams trying to get work done, but there are ways to stay on top of these challenges.

The Five Sources of Microsoft Teams Call Quality Issues

Microsoft Teams call quality issues can stem from a lot of places. People often jump to blame Microsoft when they’re having a call or video breakup. But, the reality is that while this does happen, more often than not it’s an external factor to the Microsoft service itself. To give you some insight into where your Teams problems come from we put together this easy primer on the five most common sources of Teams call quality issues.

Five Free Tools to Monitor Microsoft Teams Performance

Microsoft Teams has become a popular platform for remote communication and collaboration, especially since the outbreak of the COVID-19 pandemic. As more and more businesses rely on Microsoft Teams to communicate and work together, it’s crucial to ensure that the platform is performing optimally and to measure and improve Microsoft Teams performance. Fortunately, there are free tools available to help you monitor the performance of Microsoft Teams.