Microsoft Teams Premium is here, with many of its new features now live and already adding benefits to businesses everywhere. Is it something you’re thinking about investing in? If it is, here’s the lowdown on some of the key additions and what they really mean for your organization.

On June 5th, Microsoft experienced an outage for many of their Microsoft 365 services including: Outlook on the web, Teams, OneDrive for Business and SharePoint Online due to a service update. When Microsoft service availability goes down the scramble is on for IT teams to quickly pinpoint the issue to mitigate productivity roadblocks for their users and this outage was no different.

With the rapid growth of hybrid work, the need for collaboration tools that centralize audio, video, chat and documents have never been more critical. Most departments in your organization use Microsoft Teams to conduct business; VIPs conducting executive meetings in your Teams Meeting Rooms, Sales organizing calls and meetings with their prospects, Customer support teams contacting your customers and scheduling potential meetings to help them, and R&D organizing their meetings.