We are rapidly approaching the six-month mark of the COVID-19 global pandemic and expect to be living with its effects for the foreseeable future. While our Ribbon business has not been immune from this once in a lifetime public health crisis, together we have managed it very effectively and kept our customers first! This is largely due to the extraordinary efforts of our people, along with the quick actions and decisions we took to change our work model and carefully manage expenses.

Once upon a time the telephone system was a trusted method of connecting people. While we now spend more time on our phones than ever, our relationship to phone calls has changed -- we’re hesitant to answer calls from unknown phone numbers, often because we think the call is a con. But what if the caller ID is spoofed/modified and made to look like a telephone number that you may trust or a number with a local area code and familiar prefix?