What are the differences between incident management and incident response? The answer varies widely depending on whom you ask.

Incidents and outages caused by animals highlight the importance of flexibility and out-of-the-box thinking when it comes to SRE.

Service Level Objectives (SLOs) are a key component of any successful Site Reliability Engineering initiative. The question is, what are SLOs; and how do you determine what your SLOs should be? Once you've done that, how should you use them?

Let's all face it, on call work isn't fun. But it can be better. Even if you have to work on call, it would be nice to have at least some of the work done for you, before you drag yourself out of bed at 3am to respond to an incident.