Welcome to the second episode of Kentik Close-Up, where we explore the latest Kentik features, products, and capabilities. In this episode, Leon Adato is joined by Chris O'Brien, Product Manager, and Steve Meuse, Solutions Architect, to discuss the challenges and improvements in providing support for network monitoring systems like Kentik NMS. Learn about the innovative approaches Kentik has taken to enhance support experiences, including proactive monitoring, automation, and real-time data visibility.