Just like personal health, software health is best managed proactively so you can prevent issues before they occur and avoid costly, stressful outages. Cortex helps you track and improve the health of your software with Scorecards and Initiatives. Scorecards quantify software health by aggregating data from multiple sources to give you a continuous view into the health of your system. Initiatives use Scorecards to drive organizational improvement.

All of the most reliable software is driven by great operations. Your organization’s operational maturity is a measure of how consistently you apply best practices for building reliable software. Without tracking your operational maturity, it’s extremely difficult to know where and how to improve—before it’s too late and an incident causes you to lose a customer.

Scorecards are a Cortex feature that allow you to understand how well your services are doing on the metrics you care about. Scorecards are customizable to your needs, however several are common to most organizations. In our previous post, we shared the top three scorecards that we recommend to Cortex customers. Security maturity is one of the first scorecards we recommend organizations create.

Efficiency has always been a goal for organizations, but recent economic headwinds have made it a priority. Budgets have been stretched especially thin recently, leading many organizations to focus on improving operational efficiency. Bugs, security incidents and unreliable services can all slow your organization down and distract from delivering on your priorities. Cortex helps you minimize these distractions with its scorecard feature.

What support do developers need at large enterprises to be productive? We often fall into the trap of evaluating coders on output, maybe even innate talent. We think that the best way to build secure and efficient software is to hire 10X developers, and get out of their way. But even if the individuals have massive intellectual firepower, operational work grows like entropy in the system.