Operations | Monitoring | ITSM | DevOps | Cloud

July 2024

Internal Developer Portal Integration: A Comparison of Direct and Agent-Based Models

You're here because you’re considering how an Internal Developer Portal (IDP) can help your organization build or extend an engineering system of record, set and maintain software standards, and achieve self-service with pre-approved templates, enabling developers to build the right things in the right way, faster than ever. Autonomously. You might be surprised (maybe not) to learn that the IDP you choose directly impacts the success of your implementation.

DevOps Workflow: Overview, How-To, and Tips

Does your organization struggle with slow software releases, frequent bugs, and siloed teams? If so, you're not alone. These challenges are common in software development processes across industries. DevOps workflows offer a solution to these problems, supporting faster delivery of high-quality apps through automation, collaboration, and communication. In this article, we’ll provide an overview of DevOps workflows, explain how to implement them, and offer best practices to ensure success.

Unlocking Developer Productivity: An Overview of Forrester's Total Economic Impact Study for Cortex IDP

There’s no shortage of new developer tools promising to reduce toil and improve productivity. But investing in the latest technology can require a leap of faith organizations can no longer afford to make. Leaders need assurance that the investment they’re making will pay off, quickly.

Incident Response Automation: How It Works & Best Practices

It's 2 a.m. and your engineering team is sound asleep when suddenly a barrage of alerts start flooding in. A critical service is down and customers are complaining. Your developers scramble to sift through the noise, identify the root cause, and fix the issue—all while racing against the clock to meet tight SLOs.

Runbooks vs Playbooks: Differences & How to Choose

Are you documenting your incident response process, and are unsure which you should be writing—a runbook or a playbook? Could these be two names for the same kind of document? Read on to learn about two different and complementary structures: playbooks and runbooks. The two are used in tandem, and because the terms are sometimes used interchangeably, they can be mistaken for one another.