Operations | Monitoring | ITSM | DevOps | Cloud

September 2024

Faster Incident Response with Cortex: A Before and After Story

The most time-consuming part of incident resolution is a data problem. Who owns this service? What's it made of? What are the dependencies? Where are the run books? Learn how Cortex cuts incident response time and prevents new issues with up-to-date ownership, reliable runbooks, and Scorecards that drive continuous improvement.

Patch Management: A Guide to Protect Systems from Cyberattacks

Code, deploy, repeat. As a developer, your days are a whirlwind of Git commits, pull requests, and CI/CD pipelines. In the rush to ship new features and hit those sprint goals, it's easy to overlook the less glamorous aspects of software maintenance. But one often-neglected practice could be the difference between a stable, secure system and a compromised system. Enter patch management, a key DevOps tool in your arsenal to safeguard your systems.

How IDPs "nudge" developer behavior

I was recently cruising LinkedIn and saw Abi Noda from GetDX reference a paper Meta wrote in 2022 on improving code review time. Meta’s focus on this metric was sparked by a developer survey, but what they did as a result is even more interesting (at least to me!). Meta developed a “NudgeBot” to alert reviewers to take action on stale diffs. And it worked; both time to review and time in review went down.

Achieve Operational Excellence in Software Engineering: 6 Tips

Measuring progress in software development is hard. Our industry is defined by complexity, entropy, shifting deadlines and priorities, and customer expectations that evolve almost as quickly as the technology that we use every day. The nature of this environment means that we need to apply continuous feedback loops, robust frameworks and structured approaches to do good work.

Platform Engineering Roundtable: Building the Future of Digital Transformation

The industry is still asking more questions than its answering around #DevEx, Platform Engineering, and even (still!) #DevOps! Hear from Cortex's very own Head of Developer Relations, Justin Reock, get together and talk with other interested minds helps move us more collectively to answers and solutions that can improve the flow, productivity, and ultimately joy of our workforce! Full description.

The CIO Pocket Guide to Internal Developer Portals

As a CIO or IT leader, the need for speed and efficiency is always in tension with governance and compliance requirements. Sounds all too familiar – the frustration of slow incident resolution, outdated ownership records and resistance from engineering teams. You’ve sunk significant time and effort into implementing your ITSM platforms (such as ServiceNow), yet you struggle with buy-in and adoption from engineering teams. They can’t afford to be throttled any further.

Best DevOps Automation Tools: Comprehensive Guide 2024

We all understand the significance of DevOps, defined here as the set of practices and processes that integrate software development and operations. By bridging the gap between traditionally siloed teams, DevOps accelerates software delivery processes, ensuring faster time-to-market for new features and updates. As you would expect at the intersection of software and operations, automation plays a central role.

Faster Migrations with Cortex: A Before and After Story

‍ ‍ Most migration/modernization/transformation—whatever you want to call these initiatives—are a pain. "Have you done x yet?" isn't something anyone wants to have to say or hear, 10x a month. But there hasn't always been a great way to drive coordinated progress on these projects—against a real deadline. Stand-ups are a productivity killer, emails go straight into the ether, and project management software is manual and self-reported.

Announcing $60M in Funding to Build the Future of Developer Experience

TLDR: We raised $60M in new funding, led by Scale Venture Partners, with participation from World Innovation Labs, Cross Creek, Alpha Square Group, Patrick and John Collison (Stripe) IVP, Sequoia, and Y Combinator. With this new infusion of capital, we’re looking to further grow developer awareness around IDPs and invest in our platform capabilities with enhanced workflows, engineering intelligence, user interface, and of course, AI.