An introduction by company CEO Bill McDermott to ServiceNow's research on Generative AI adoption in enterprises, highlighting the benefits for early adopters and its potential for business transformation.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Overview of a global study by ServiceNow and Oxford Economics on the extent of AI implementation across enterprises, highlighting the concept of AI maturity and the performance of leading global organizations.

Content Creator Rod Thill and ServiceNow’s Chief Strategy & Corporate Affairs Officer Nick Tzitzon sit down during Knowledge 2024 to debunk common AI myths, like whether or not artificial intelligence will take our jobs. Nick also shares his thoughts on the future of AI and how putting AI to work for people in the business world will have an impact.

Come with us to delve deeper into the story behind ServiceNow’s humble beginnings. In this episode, we had the pleasure of meeting with founder Fred Luddy to hear about his upbringing and childhood job, and what inspired the creation of ServiceNow. He even shows us the first-ever ServiceNow office – a total fixer-upper. One of the original employees, Mark O’Donnell, shares his insight into the original development and doubts that the company had to face. “Nothing’s impossible, we can build anything,” says O’Donnell.