Operations | Monitoring | ITSM | DevOps | Cloud

June 2024

SolarWinds Day | AI: Friend or Foe?

We have entered the age of artificial intelligence. AI and machine learning promise to transform numerous domains in the coming years. And while there are plenty of reasons to be excited, no shift this significant comes without potential pitfalls. Understanding these challenges begins with an open dialogue. This SolarWinds Day, we’re scouting ahead to map the future of AI in IT. In fireside chats with industry leaders, we’ll explore strategies for optimizing how your organization uses AI and identify the risks of this new technology—before they impact your organization.

Navigating Security in a Global Organization

Playing 4D Chess: The Modern IT Story Knight to E-4. Security professionals consistently make moves to fend off attackers. Unlike chess, it takes a team effort to keep up against modern cybersecurity threats and implement changes company-wide. Two pros take you through a day in the life of the security team. Hear practical use cases to help you and your organization improve your security stance. Check and mate.

Getting the Most out of .NET8 with Loggly

Microsoft’s.NET 8 was released on November 14, 2023, and will be supported for three years as the latest Long Term Support release of.NET. From significant performance gains to simplified orchestration of distributed applications, .NET 8 has something for every user of.NET. In this article, we’ll cover the highlights of.NET 8 and walk through a sample of.NET Aspire. Let’s begin with an always-welcome guest: improved performance.

Why Perform Database Recovery Tests?

The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.

Exit Rate vs Bounce Rate - Which One You Should Improve and Why

Tracking your website’s exit and bounce rates will give you insight into how your audience engages with your website and the user experience they receive. This information will enable you to make data-driven decisions on performance-related improvements, ensuring your website functions at its optimal capacity. In this article, we explain exactly what exit rates and bounce rates are, the differences between them, and why you should track them.

The Third Principle of AI by Design: Transparency and Trust

This is the 3rd article in our Orange Matter series on AI by Design IT professionals must trust their tools. When it comes to artificial intelligence (AI) solutions, trust is built on several factors, such as the adoption of privacy and security practices and safeguards against algorithmic bias. In this article, we explore the third principle of our AI by Design framework and discuss how SolarWinds navigates transparency challenges to cultivate user trust in our AI systems.

The Impact of AI on Data Accuracy

Decomplexify Your Everything Chrystal Taylor and Jeff Stewart The increasing complexity of IT means new skills are always needed to keep up and stay relevant, but acquiring new skills takes time. Having the right set of tools is essential for success. In this session, we'll break down how to decomplexify and what the heck that means. It's time to consolidate what can be consolidated, break down barriers, reduce waste, and manage the madness.

Dameware Mini Remote Control Guide: Overview, Pricing & Download

In today’s fast-paced IT environment, having robust and reliable remote support software is non-negotiable. That’s where SolarWinds Dameware Mini Remote Control (MRC) steps in. This comprehensive guide delves into what Dameware MRC is, how to use it, its pricing structure, and how to download it. Whether you’re an IT professional looking for an efficient way to support end users or an organization aiming to enhance its remote support capabilities, this article has got you covered.

At What Cost: Rethinking Resource Management in 2024

Shrinking resources pose formidable challenges in today’s enterprise environment, with almost half (46%) of CIOs reporting their budgets will stay flat or shrink in 2024. Across diverse sectors, budget constraints threaten to profoundly impact IT teams' ability to deliver high-quality services. In the first of our four-part series tackling the needs of IT pros today, we explore approaches to turn cost management from conservative penny-pinching to a strategic lever for driving growth.

The Second Principle of AI by Design: Accountability and Fairness

SolarWinds has launched AI by Design, a set of guiding principles for integrating artificial intelligence (AI) into our IT management solutions. In the third article in our series exploring this dynamic framework, we’ll examine how SolarWinds places Accountability and Fairness at the center of our strategy for ethical AI. Let’s get started.

How to Automate Ticket Closing in Solarwinds Service Desk

Automate Your Way To Peace and Happiness Sascha Giese and Michael Clark What's the one thing that computers do better than humans? Making decisions based on given inputs. Let your service management solution automate that next step for you. What's the worst that could happen? Smaller ticket queues? More satisfied end users? Better uptime? More time with your loved ones? We think it's worth the risk.

DDoS monitoring: how to know you're under attack

A while back, we covered how to check your Windows IIS and Loggly logs to view the source of a DDoS attack, but how do you know when your network is under attack? It is not efficient to have humans monitor logs every day and every hour, so you must rely on automated resources. Automated DDoS monitoring gives your security team more bandwidth to focus on other important tasks and still get notifications should anomalies happen due to a DDoS event.

Scaling IT Security with Your Business

Watch the full session at: slrwnds.com/TC24 Playing 4D Chess: The Modern IT Story Knight to E-4. Security professionals consistently make moves to fend off attackers. Unlike chess, it takes a team effort to keep up against modern cybersecurity threats and implement changes company-wide. Two pros take you through a day in the life of the security team. Hear practical use cases to help you and your organization improve your security stance. Check and mate.

Digital Detoxing - SolarWinds TechPod 087

Have you ever tried to scroll up a piece of paper? Have you described a GIF during an actual conversation? To save you from these embarrassing situations, hosts Chrystal Taylor and Sean Sebring identify some telltale signs that it’s time to Log Off (trumpets blaring) and suggest some new ways to spend your time as you wean from the screen. Touch grass, smell the roses, give your thumbs a much-needed break right after this episode.

Exploring Advanced Monitoring with SolarWinds Observability

Watch the full session at: slrwnds.com/TC24 Silos are for Grain, Not IT Cheryl Nomanson and Kevin M. Sparenberg Previously, only managers, directors, and the CTO spoke beyond the traditional team boundaries. Those days are done. End users are more demanding than ever. Your IT infrastructure has expanded to keep up, but have your observability solutions kept pace? Reacting to customer incidents is the responsibility of all members of IT, from the service desk technician to the C-suite. We'll show you how to break down those silos.

What is Observability and Why You Need IT to Manage Your Hybrid Cloud Environment

In today's digital age, where technology plays a pivotal role in every aspect of our lives, ensuring the smooth and uninterrupted functioning of software applications and systems has become critical. This is where Observability shines. Observability is the ability to gain deep insights into the inner workings of a system, enabling organizations to identify and address issues before they turn into major disruptions.

Why Shift Left? Exploring Cost Efficiency in Agile and Waterfall

Watch the full session at: slrwnds.com/TC24 SHIFT LEFT: A Better Approach to DataOps Kevin Kline and Kevin M. Sparenberg You're familiar with DevOps, but have you thought about DataOps? Data Operations is all about breaking down barriers between data managers and data consumers. DevOps is centered on product development, while DataOps shortens the cycle time for analytics and align with organizational goals. In short, DataOps helps you make data-driven decisions.

Connecting Self-Hosted Observability and Security with SolarWinds

Watch the full session at: slrwnds.com/TC24 The Integration Equation David Russell, Bryce Mata, and Chrystal Taylor Resolving an incident before end users are impacted is the new standard, but managing separate observability and incident management solutions is tempting fate. You are at risk of an issue slipping through the cracks. It's time to consolidate, streamline, and decomplexify your operations. Hybrid Cloud Observability combined with SolarWinds Observability and SolarWinds Service Desk make all of this much, much easier.