In an era where regulatory frameworks like DORA and FCA PS21/3 and PRA PS6/21 demand higher standards for financial resilience, European financial entities face growing pressures to ensure compliance and operational excellence. To understand these challenges, we spoke with Lee Fredricks, Director of Solutions Consulting for EMEA at PagerDuty.

As we enter 2025, we reflect on a year committed to innovation and customer success at PagerDuty. In 2024, we introduced capabilities that empowered operations teams to mitigate risks, protect customer trust, and improve business outcomes. From managing global outages to addressing complex digital operations, the PagerDuty Operations Cloud enabled organizations to respond faster, work smarter, and build operational resilience.