Operations | Monitoring | ITSM | DevOps | Cloud

October 2023

What is Service Desk and how does it help IT departments?

Skilled IT leaders understand that consistent and sustainable growth comes with a number of significant challenges. Developing IT growth requires a cohesive strategy that aligns perfectly with the engine of that operation: And that is Service Desk, the undisputed main character of this journey.

What is remote access? An open door to productivity and flexibility

What is remote access and how has it transformed work dynamics around the world? Let’s dive in, explore and discover together how this innovative practice has reshaped conventional work structures and opened up a whole range of possibilities!

9 ChatOps tips your team should adopt today

Pandora FMS is an excellent monitoring system that helps collect data, detect anomalies, and monitor devices, infrastructures, applications, and business processes. However, more than monitoring alone is needed to manage the entire incident lifecycle. ilert complements Pandora FMS by adding alerting and incident management capabilities. While Pandora FMS detects anomalies, ilert ensures that the right people are notified and can take action quickly.