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How IT Leaders Drive Business Value

In a previous blog post, we discussed the need for robust monitoring tools to measure digital customer experience (CX) and the challenges in tracking every user interaction in order to deliver better business outcomes. One of the key pillars in IT Ops that provides great digital CX is the ability to deploy applications quickly to provide immediate value.

Auvik Use Case: Gain Visibility Into the Internet of Things

There seems to be a smart version of everything these days. From coffee machines to aquarium thermometers, if you can think of a device that can benefit from an internet connection, it probably already exists. It’s not really a surprise. The IoT market is on the brink of explosion, as Intel projects 200 billion IoT devices will be added to our networks by 2020, up from 15 billion in 2015. And they’re not all for personal use.

The Digital Experience Score - Aligning the Enterprise Around a Common Goal

The release of Nexthink’s Digital Experience Score earlier this year was an important milestone for the company and was the outcome of many conversations we had with our customers over the last few years. It has probably been five years since I first heard a customer talking about the need for metrics to address the challenges they were having in taking a more employee-centric approach to their business.

5 mobile apps you can use for VoIP calls

The VoIP (Voice over Internet Protocol) phone system is not an alien technology in this progressive world. People have left behind the traditional landline telephony system long ago and now enjoy un-interrupted, crystal-clear and almost free calls over the Internet. VoIP technology is increasingly used by everyone whether it is an individual or a business organization. the technology has impressed a lot of audience by its versatility.

Incorporating Crash Data Into Your Workflow

Crash reporting can alter the balance between support and development, and swing it in your favor! Sure "literally" is an overused term. But, I think it’s fair to say that “LITERALLY” nobody likes it when software crashes. Users don’t like it when the software they love using breaks. They’re left wondering what happened and how long will it be until there’s a fix.

8 Ways To Love Your Computer More

We consider ourselves tech savvy. If you are reading this blog, you probably do too. And like us, you probably expect that computers are just supposed to work for you. However, in my experience, this close relationship we share with our machines just expands the realm of possible annoyances we encounter. Here are some easy ways to help you improve your relationship with the most important piece of equipment in your working life.

Monitoring Azure Application Gateway with Logz.io

Load balancers play a key component in any cloud-based deployment. By distributing incoming traffic across backend servers or services, load balancers help improve responsiveness and increase the availability of your applications. Monitoring load balancers is important for analyzing traffic patterns and troubleshooting performance and availability issues.

8 Things You Should Know About Docker Containers

These days Docker is everywhere! Since this popular, open-source container tool first launched in 2013 it has gone on to revolutionize how we think about deploying our applications. But if you missed the boat with containerization and are left feeling confused about what exactly Docker is and how it can benefit you, then we’ve put together this post to help clear up any confusion you might have.

Deploying a Cachet Status Page to DigitalOcean

If you’ve considered having a status page for your service but are discouraged by the pricing of status page services – consider running an open source status page system like Cachet. This post explains how to install and configure a Cachet status page on the popular DigitalOcean hosting platform. You can run Cachet on DigitalOcean for as little as $5/ month.