We currently integrate with a wide range of notification systems and applications to which we can send through our Up or Down alerts based on the health and status of your website on StatusCake. Sometimes though, it’s great to have these alerts coming through to a system that’s not classically used for notifications. Today we’ll take a look at how you can have your downtime alerts sent to the Zendesk Customer Service Software & Support Ticket System.

ITOA becomes very manageable and simple with XpoLog log management tool. This post will focus on methods the team here at XpoLog uses to manage unstructured IT log data and visualization using smart tagging techniques.

There are two common approaches to incident response: qualitative and quantitative. Each approach has its pros and cons. Meanwhile, an enterprise’s decision to take a qualitative or quantitative approach to incident response could have far-flung effects on the business, its employees and its customers.

We’ve today introduced a fully functional API for use with our Public Reporting tool. This allows you to carry out all of the functions that you would in app, but now you can automate and schedule these tasks instead of needing to complete them manually.

Companies who don’t define their driving force are missing the whole point.

There’s no I in team. It’s a cliche, but it’s true. And, while we all have things we’d rather do our way as an individual, the collective mind is more effective and more meaningful. At Monitive, it’s how we do business.

When incidents happen, many organizations have formalized processes for dealing with the issue. OpsGenie helps organizations manage their incident response processes smoothly from one single place. Now, as an addition to our Incident Management features, we are happy to announce Incident Response Roles!

On this episode of Exception Perceptions, GitHub Community Engineer Bex Warner stopped by to chat about Probot, a framework for automating GitHub. Watch the episode, and then read what else Bex has to say about the magic of Probot. Also, check out this example of what Sentry has built with Probot.

It’s essential to monitor server vitals such as CPU utilisation, memory usage and free disk space to spot the warning signs of impending doom (hands up those that have run out of disk space on a production server before. Many turn to Application Performance Monitoring (APM) software for help. But APM solutions can be expensive, require software to be installed and require system access that some people may not be comfortable with.

New Streaming & Inquiries Apps in the Web UI, Orquesta second beta, Helm Chart for running StackStorm in HA mode on Kubernetes, new Windows runners, and plenty of fixes and improvements: StackStorm 2.9 is ready to go! Here’s all the details.