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Unveiling IT Challenges: Decoding Microsoft Teams' Hidden Issues

In a bustling office, meet Sarah, tasked with ensuring Microsoft Teams functions seamlessly. However, dissatisfied users often refrain from reporting issues, leaving Sarah in constant firefighting mode. Join her journey as she unveils strategies to detect and resolve hidden Teams performance problems, shifting from firefighting to staying ahead. Discover how you can transform your IT strategy for a smoother workplace with Microsoft Teams.

Microsoft Teams Issues: How to Pinpoint & Highlight Performance Problems

See the connection between your car's warnings and IT alerts? Just as your car warns you of problems, monitoring tools do the same for your business. But what about services you don't own, like Microsoft Teams? Discover how Vantage DX transforms Teams calls and meetings into monitoring insights, helping IT teams automatically detect and prevent issues, boosting user satisfaction and productivity.

Delivering a Successful Microsoft Teams User Experience - Microsoft MVP, Nick Cavalancia

Think delivering Microsoft Teams service to your users is simple? Microsoft MVP Nick Cavalancia lists all of the factors at play in delivering a successful Teams user experience. Spoiler alert: most of them have nothing to do with Microsoft.

How to spot issues in Microsoft Teams - even if users don't open tickets.

The latest release of Martello Vantage DX includes new data rich dashboards to monitor Microsoft Teams performance including actionable insight into call volume, top ten affected users, locations, and meetings. See how you can quickly spot Microsoft Teams performance issues with our latest release.

Operator Connect vs Direct Routing: Getting the Most from Microsoft Teams PSTN Functionality

Organizations already heavily reliant on Teams for its collaboration and communication capabilities are using either Phone System, Operator Connect or Direct Routing functionality for PSTN connectivity.