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Latest Videos

Guaranteeing Microsoft 365 Service Delivery: When the SLA Becomes an XLA

Microsoft 365 has become the new ‘virtual office’ and organizations are looking to ensure a consistent user experience, especially for employees working remotely. Watch this webinar to find out new approaches to manage your Microsoft 365 service delivery.

Troubleshooting Microsoft 365 End to End: Turning Interruption into Insight

How should you approach monitoring and troubleshooting Microsoft 365 so that you are the first to know of problems and have the tools at hand for quick remediation? Watch Microsoft Cloud and Datacenter MVP, Nick Cavalancia, and Martello VP of Product Development, Rob Doucette as they discuss how to troubleshoot SaaS applications like Microsoft 365 with end-to-end monitoring.

#ITConnections - Getting the Most from Your Microsoft 365 User Experience

From email, to word documents, presentations and spreadsheets, Microsoft’s suite of productivity software is an essential tool for most businesses. With Microsoft 365 being cloud-hosted it offers the ability to collaborate from any location. This flexibility comes at a cost, where it presents a new set of challenges to monitor and manage the end user experience. Organizations who are heavily dependent on Microsoft Office 365 simply can’t afford to not have visibility into what users are experiencing.

Ensuring Microsoft 365 Service Quality and Proactive Service Delivery Management

Are you currently looking to ensure Microsoft 365 service quality? In our current environment, it is no secret that IT organizations are laser-focused on proactively managing service delivery, user’s administration, and support. Plan to join us for this Microsoft sponsored webinar where we take you through a real-life example that will show you how you can optimize your overall Microsoft 365 investment, guaranteeing at the same time the service quality and its associated overheads.

Create Customized Dashboards for End to End Visibility Over Your Entire Network

With employees scattered into an assortment of different IT environments, it can be a challenge to keep track of all the data you’re receiving from your various monitoring platforms. Using dashboards to sort and filter potential action items is an essential need of efficiently using they resources you have. In this #ITConnections session we will go over some of the best practices to creating dashboards that will effectively handle your business.